Centre for eResearch


Research IT advisory service

The Centre launched its first release of "The Research Hub" in September 2017, and has since been tested by researchers across faculties for its features and functionalities. The Centre is adopting an agile approach to the Hub development, for example to add more services when they become available, continually evaluating and re-designing UX, information architecture, controls, interaction to inform further releases. Your valuable feedback will provide us pointers for user-led refinement of the content displayed in the Research Hub. For more details, please visit the link below.

An example of a simple research lifecyle diagram

Many fields of research are experiencing significant growth in their computing and data support needs, due to the availability of increasingly larger and richer data sources, and the growth of computational analysis, simulation and modelling.

In order to be able to participate in these developments researchers need easily accessible information about what tools, services and support is available. Researchers at the University currently have no single place where they can find information about which IT support and services are available to them to undertake computationally intensive research.

Furthermore, there is currently some confusion around who provides services, to whom and what if any charges are incurred. The Centre has been working with various IT providers across the University including ITS, NeSI, Faculty IS and The Libraries and Learning Services to consolidate these research IT services in a one-stop Research Hub to enable researchers to find these tools and services more easily.

The Hub is managed by Research IT specialists in order to:   

  • Provide supporting resources and links to the services and support available within the University. The additional research services will be added, described, linked and supported in the Hub.
  • Provide a research advisory service. The person(s) in this role will help connect researchers with the services available to coordinate provision from the various providers involved, and to offer customised support where needed.

In addition, both existing and new research digital skills training will be more visible via the Hub as the result of being centrally coordinated. Tighter links between all stakeholders will be formed and sustained with the creation of the research advisory role.  Provision of these services and support will assist in providing an infrastructure of the highest quality possible to support teaching, learning, and research at the University of Auckland.